Maximilian G.
d00c4e2cb9
- Created .vscode/settings.json for Python environment configuration. - Added run.sh script for MongoDB installation and project setup. - Implemented admin chat interface in admin_chats.html. - Developed invoice management interface in admin_invoices.html. - Created license management interface in admin_licenses.html. - Added support ticket management interface in admin_tickets.html. - Implemented user management interface in admin_users.html. - Developed user chat interface in chat.html. - Created user invoice overview in my_invoices.html. - Developed user license overview in my_licenses.html. - Added support ticket creation and tracking in tickets.html. - Created test.sh script for MongoDB setup.
43 lines
1.9 KiB
HTML
43 lines
1.9 KiB
HTML
{% extends "base.html" %}
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{% block title %}Admin | Support Tickets{% endblock %}
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{% block content %}
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<section class="panel">
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<h1>Support Tickets</h1>
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<p>Ticketstatus verwalten und Antworten hinterlegen.</p>
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</section>
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<section class="tickets">
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{% for ticket in tickets %}
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<article class="ticket">
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<h3>{{ ticket.title }}</h3>
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<p><strong>Nutzer:</strong> {{ ticket.username }} | <strong>Prioritaet:</strong> {{ ticket.priority }}</p>
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<p>{{ ticket.description }}</p>
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<form method="post" class="update-form">
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<input type="hidden" name="ticket_id" value="{{ ticket.id }}">
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<select name="status">
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<option value="Offen" {{ 'selected' if ticket.status == 'Offen' else '' }}>Offen</option>
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<option value="In Bearbeitung" {{ 'selected' if ticket.status == 'In Bearbeitung' else '' }}>In Bearbeitung</option>
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<option value="Geloest" {{ 'selected' if ticket.status == 'Geloest' else '' }}>Geloest</option>
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</select>
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<textarea name="admin_response" rows="3" placeholder="Antwort an Nutzer">{{ ticket.admin_response }}</textarea>
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<button type="submit">Aktualisieren</button>
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</form>
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</article>
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{% else %}
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<article class="ticket"><p>Keine Tickets vorhanden.</p></article>
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{% endfor %}
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</section>
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<style>
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.panel { margin-bottom: 1rem; }
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.tickets { display: grid; gap: 0.8rem; }
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.ticket { background: #fff; border: 1px solid #d8e1e8; border-radius: 14px; padding: 1rem; }
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.ticket p { margin-top: 0.3rem; }
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.update-form { margin-top: 0.6rem; display: grid; gap: 0.55rem; }
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select, textarea { width: 100%; border: 1px solid #c9d8e3; border-radius: 10px; padding: 0.55rem; font: inherit; }
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button { width: fit-content; border: 1px solid #0a4c74; background: linear-gradient(120deg, #0c5a86 0%, #08486c 100%); color: #fff; padding: 0.5rem 1rem; border-radius: 999px; font-weight: 700; }
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</style>
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{% endblock %}
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